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Thursday, October 28, 2010

Simple Cold Calling Tips To Reach Your Telemarketing Goals

Marketing is a crucial part of business development and there are a lot of ways to do it. One of the most challenging and frustrating methods of marketing is cold calling, but it is also one of the most effective. The cold calling technique is one way to directly market to customers or prospects using the telephone. In the business-to-business sector, this is used primarily to sell product or services, set appointments, and generate leads. It basically refers to contacting an unfamiliar person or company, introducing the service or product being offered after which the telemarketer tries to make a sale. The people being contacted are called “prospects”, who may or may not have a requirement for the product or service. Cold calling can be a stressful task for most people, but there are some who do extremely well at it. For those who feel intimidated by it or are hesitant to make their first cold call, there are tips that can help phone representatives make good cold calls.

For effective cold calls, agents or telemarketers must make each call count. The more calls they make, the higher their chances of making a sale or setting an appointment. Below are few of the things that they can do to achieve cold calling success:

Be persistent. Persistence is an essential aspect of any telemarketing or cold calling campaign. Agents must keep calling and never give up when a prospect declines. Generally, telemarketers are able to make one sale or appointment out of ten contacts. Of course, this ratio can be lower or higher depending on the quality of the prospecting list, and the will of the agents to get that sale. Some telemarketers would lose hope after three to five attempts. But, as most salespeople say, cold calling is a numbers game. Again, the more calls made, the higher the chances are of making a sale. So, never stop calling.

Have a good list of prospects to call. Many businesses fail to realize that success in cold calling can be achieved by having a good list. Building good, well-targeted calling lists requires time and analysis. Sure you can use recycled or inexpensive list in your campaigns, but, your chances of getting favorable results are slim and none. Do not use outdated and over-saturated lists. Companies that engage in telemarketing activities should not hesitate to spend extra dollars on high-quality lists. Telemarketers can maximize their cold calling efforts if they have good prospects to call.

Be prepared. Preparation is a must in any task, and cold-calling is no exception. Preparing and planning for the right cold callers, the right call guide and a good list can take your telemarketing campaigns to greater heights.

Wednesday, October 20, 2010

Telemarketing: Pushing the Business Limits

In the world of business, maximizing profits and minimizing costs are the focus of many business owners like you. However, that is not just what matters. Customer generation and loyalty are also keys to survival and profitability. And this can best be done through the use of an efficient and cost-effective method of reaching out to them. And what method could that be? Of course it’s telemarketing.

Telemarketing is one of the best ways to elicit customer response and deal with questions and concerns raised about the products or services you offer. Not only will you be able to gauge what’s on the customer’s mind, but you also get the chance to see what makes them tick. This can help you in modifying and repositioning your product or service so that it can better suit their needs.

Aside from that, it’s also affordable to obtain a telemarketing services provider. Not only can the telemarketer perform the task for you in a much more efficient manner, it also gives you more time to concentrate on what really matters the most – your business. You can do a lot more for your customers if you can improve and deliver your offerings better.

There are a lot of possibilities for you in telemarketing. It fast, efficient, affordable, and above all else, it helps you establish a good relationship with your customer. Not only will it be easier for you to make a sale, but a customer who’s happy with the products or services you provide will definitely become loyal and help you push your business goals further.

Thursday, October 7, 2010

Save Your Business Money With Great Prospecting Services From Telemarketing Companies

With the ongoing economic downturn, it is important to find where and how to grow a business. An outbound telemarketing firm can help companies expand their customer base while maintaining efficiency and reducing costs.

Severe economic conditions drive many businesses to constantly find ways to keep their staff's productivity. When it comes to selling, it is vital for salespeople to concentrate on what they do best. If they perform very well at closing sales, engaging the services of a prospecting or telemarketing company will allow salespeople to have more opportunities to close deals. Consequently, this lowers the cost per client.

One of the biggest challenges for most organizations is an unstable sales pipeline. The constant use of an outbound telemarketing firm's services enables companies to keep a steady sales pipeline to ensure revenue increase.

In prospecting, salespeople often use the example of a sales funnel. Phone marketers have to contact as many people as possible in order to find interested prospects. By outsourcing the process of funneling prospects to an outbound telemarketing firm, salespeople are given more time to be productive at other tasks which they are good at.

There are many companies that lack interest in telemarketing. They either delay or discontinue its implementation. What happens is that they lose valuable opportunities to grow their sales pipeline and raise the expenses in finding new business. Several sales driven individuals lack the time to find new business due to the fact that they spend virtually all of their time in existing sales processes that do not include prospecting. With help from a prospecting company, companies can have their salespeople focus on closing sales and acquiring new business.

In addition, most outbound telemarketing agencies have automated phone systems that regular companies do not have in their arsenal. This allows them to identify prospects five to six times more than what inside salespeople can.

When using a telemarketing or prospecting firm, it can be very easy for businesses to measure and see how much it costs to get new businesses. Companies can customize their budgets so they can produce a clear-cut number of new clients.