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Wednesday, December 15, 2010

Acquiring the Right Telemarketing Service

Telemarketing companies offer a lot of services towards their respective clientele. Services such as lead generation, telesales, outbound, and inbound telemarketing are some of the options available for your business. It's up to you as the decision maker of your firm to choose which of these services would be deemed fit to meet your expectations.

Picking out the best telemarketing company for their services can be a time consuming effort. There are a lot of times when choosing would consist of a trial and error basis of judgment. Therefore, you need to search for a firm that would:

• Have many years of experience from different companies. This would show you that they can adapt to any circumstances that are being brought to them.
• Be familiar with a lot, if not all types of industries to assure you of great results towards the end of the campaign.
• Have highly trained agents who have a vast amount of experience, knowledge, and confidence when it comes to completing specified tasks.
• Take time to research about the nature of your business to avoid any mistakes that they might encounter as well as answer any questions brought upon your prospects.
• Generate an effective script to bring about the success of the campaign.
• Provide daily, weekly, and monthly reports on the results they have gained.

Be on the look out for the telephone marketing firm that would have most, if not all of these traits as they will become your long-term partner in getting the right amount of sales needed to make your company grow.

Wednesday, December 8, 2010

Outsourcing Lead Generation Services: Saving Costs While Achieving Quality

They say that it is a rare occurrence to achieve both efficiency and effectiveness in the workplace. It is too difficult to achieve goals while making sure that resources are not wasted. Trading off efficiency for effectiveness or the other way around will not work as well and looks like the shortcut route to a fiasco.

This is an exact analogy of cost and quality. Most companies could not make the two balance- saving costs while providing the best quality. The common scenario would be: enormous expenses to attain quality or incur low costs but, in effect, partnered with mediocrity.

A different scene is painted when a firm decides to outsource its lead generation services to a reputable telemarketing service provider. There is assurance that cheap expenses are realized while having the best-class services. The premise that with meager expenditures result into inferior value is not at all times true, especially with outsourcing.

Think of every profit lost when you build an in-house contact centers that will cater both outbound and inbound telemarketing. If you will be able to construct a checklist, the most common will be infrastructures (land, building, and machinery), hiring, recruiting, training and paying competent employees, periodical overhead costs which include utilities, direct labor, repairs and maintenance, and administrative expense. Needless to say, you will consume a material time to complete the process, excluding the lead generation proper.

In the case of outsourcing, you just need to do an extensive research to look for the right telemarketing service provider. Such firm must have installed an up-to-date technological advancement, skilled and professional telemarketers, the experience and good name, as well as speed and accuracy in doing every job.

The best thing is that you pay for the performance and not with the entire organization, which is likely to happen in an in-built call center, and you will be receiving guaranteed sales leads in the time you so desire.

Outsourcing Lead Generation Services: Saving Costs While Achieving Quality

They say that it is a rare occurrence to achieve both efficiency and effectiveness in the workplace. It is too difficult to achieve goals while making sure that resources are not wasted. Trading off efficiency for effectiveness or the other way around will not work as well and looks like the shortcut route to a fiasco.

This is an exact analogy of cost and quality. Most companies could not make the two balance- saving costs while providing the best quality. The common scenario would be: enormous expenses to attain quality or incur low costs but, in effect, partnered with mediocrity.

A different scene is painted when a firm decides to outsource its lead generation services to a reputable telemarketing service provider. There is assurance that cheap expenses are realized while having the best-class services. The premise that with meager expenditures result into inferior value is not at all times true, especially with outsourcing.

Think of every profit lost when you build an in-house contact centers that will cater both outbound and inbound telemarketing. If you will be able to construct a checklist, the most common will be infrastructures (land, building, and machinery), hiring, recruiting, training and paying competent employees, periodical overhead costs which include utilities, direct labor, repairs and maintenance, and administrative expense. Needless to say, you will consume a material time to complete the process, excluding the lead generation proper.

In the case of outsourcing, you just need to do an extensive research to look for the right telemarketing service provider. Such firm must have installed an up-to-date technological advancement, skilled and professional telemarketers, the experience and good name, as well as speed and accuracy in doing every job.

The best thing is that you pay for the performance and not with the entire organization, which is likely to happen in an in-built call center, and you will be receiving guaranteed sales leads in the time you so desire.

Thursday, December 2, 2010

Choosing the Best Lead Generation Technique

Telemarketing, direct mail or affiliate marketing? Email, print advertising or social media? This is basically one of the questions that all of the companies, business giants and small-scale, ask their sales and marketing people. Choosing the best lead generation tool is very critical in the success and future of any business entity. Committing mistakes in picking the wrong one leads to unexpected problems or, God forbid, to the demise of a business entity.

There are many options to choose from. At the top of the list is telemarketing. Through the telephone, many sales function can be done. Included in the list of telemarketing services are appointment setting, lead generation, client profiling, event telemarketing, telephone survey, etc. This method is the fastest, cheaper and the easiest of all the techniques.

A booming tool is affiliate marketing. This is done over the Internet wherein the affiliate or the site owner is paid by an advertiser (the seller) once a conversion of leads is made. This conversion is made by a file or software download, filling-up of forms for newsletters or membership sign-up and the likes. One of the most sought affiliate marketing program is pay per leads.

In terms of reach ratio, the methods with the highest ratio are email and direct mail. Though both proved to be an advantage in terms of reaching prospects, they are slouch in the response rate.

Another type of online lead generation tool is the social media. This takes many different forms like podcasts, video, social blogs, Internet forums, weblogs and so on. Other tools are events marketing (seminars, trainings etc.) and print advertising.

The success of a lead generation program does not depend on one tool alone. Companies ought to use a combination of two or more.